Privacy Policy

Introduction
Friend to Friend Real Estate NC (“we”, “our”, “us”) operates https://friendtofriendrealestatenc.com/ (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, your rights, and how we protect it.

Data controller / contact
Friend to Friend Real Estate
Email: [email protected]
Address: 436 E. 36th Street, Charlotte, NC 28205
For privacy requests: [email protected]

What information we collect
We collect information you give us (e.g., contact forms, sign-ups, appointment bookings), information from your use of the Site (cookies, IP address, device/browser data, pages visited), and third-party information (e.g., Google Analytics, social logins) when you permit it.

How we use your information
— To provide, operate, and maintain our services (respond to inquiries, schedule appointments).
— To communicate with you (email, SMS, phone) about listings, appointments, newsletters, and marketing (you may opt out — see “Choices & opt-outs”).
— For analytics and site improvement.
— To comply with legal obligations and industry regulation (including North Carolina real estate disclosure requirements).

Legal bases for processing (where required)
We rely on performance of a contract, consent, legitimate interests (marketing, site analytics), and legal obligations.

Cookies & similar technologies
We use cookies and similar technologies (e.g., local storage, pixels) for site functionality, analytics, and marketing. You can manage cookie preferences via the cookie banner/controls on our Site. Note: U.S. law does not have a single federal cookie law, but state privacy laws treat cookie-collected data as personal information in some cases.

Third-party services
We may share data with service providers (hosting, analytics, email/CRM providers, MLS vendors) and when required by law. We do not sell personal information for money.

Email marketing & CAN-SPAM
If you receive commercial emails from us, they will include an unsubscribe link and our contact information. We honor opt-out requests promptly and comply with the CAN-SPAM Act requirements.

Children
Our Site is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, contact us and we will take steps to delete it. COPPA imposes additional rules for sites that collect children’s information.

Your rights (varies by jurisdiction)
Depending on where you live you may have rights to access, delete, correct, restrict processing, portability, or to opt out of the sale of personal information (e.g., under California law). If you’re a California resident (or otherwise covered by state privacy laws), you may exercise your rights by contacting us.

Security
We use administrative, technical, and physical safeguards to protect information but cannot guarantee absolute security.

Data retention
We retain personal data as long as necessary for business and legal purposes (e.g., to respond to inquiries, fulfill transactions, defend legal claims).

International transfers
If data is transferred outside your jurisdiction, we use standard safeguards where required.

Changes to this policy
We may update this policy; the effective date will change. Material changes will be posted to the Site.

How to contact us / privacy requests
Email: [email protected]
Mail: 436 E. 36th Street, Charlotte, NC 28205